Facilitation
When people disagree about the problem, priorities compete or a recurring issue keeps returning, a structured conversation can help the team establish what is known and what needs to be decided.
Explore facilitation
Performance Lab helps teams clarify business problems, align different perspectives, test ideas and decide what deserves their time, attention and investment through structured facilitation.
From a problem that no one has quite defined to an AI idea that needs a stronger business case, the work starts by getting the right people around the right question. We use structured facilitation, Problem Framing and Design Sprints to help teams move from competing views to a clear next step.
A focused conversation about the decision in front of your team. No generic sales presentation.The right format depends on what your team needs to decide, learn or align on. Start with the challenge, then choose the process.
When people disagree about the problem, priorities compete or a recurring issue keeps returning, a structured conversation can help the team establish what is known and what needs to be decided.
Explore facilitationWhen a product, service or new initiative carries uncertainty, bring the right people together to map the challenge, develop options and test a direction before making a larger commitment.
Explore Design SprintsWhen AI experiments are multiplying without a clear business case, define the opportunity, examine constraints and decide what is worth testing next.
Explore AI decisionsThese are common situations where an outside facilitator and a clear process can help the team do better work together.
Each function has its own explanation. The team needs a shared definition before it can compare solutions.
Everyone has a case for their initiative, and the team lacks a clear basis for deciding what comes first.
The team is preparing to invest in a solution before it has enough evidence about the user problem or the proposed direction.
Tools and demos exist, yet the business question, intended user and measure of usefulness remain unclear.
Choose the closest situation. We will suggest a starting format and explain what the work could cover. This is a guide, not a substitute for a discovery conversation.
Choose one challenge to see a suggested path
Clarify the problem before committing to a solution.
Useful when the team needs to define a challenge, examine different interpretations or reach a decision that has been difficult to make in ordinary meetings.
Before choosing a solution, work with the team to define the problem it is trying to solve. This facilitated session examines the situation, evidence, assumptions and alternative ways to frame the challenge.
A structured working session for leadership or cross-functional groups that need to clarify priorities, surface differences in perspective and agree on the decision that must be made.
Time-boxed, collaborative formats help teams make progress when a product, service or new initiative involves important unanswered questions. The exact agenda and outputs depend on the challenge and the people involved.
For an early-stage idea, new product line or initiative that needs clarity on its intended user, the problem it addresses and the assumptions that should be examined first.
A focused process to understand a product challenge, develop and choose a direction, create a prototype and, where research access is arranged, test it with intended users.
For challenges that span customer interactions, employee activity, digital touchpoints and operational handoffs. The team examines the experience as a connected service rather than isolated steps.
Not every challenge needs a full Design Sprint. We start by clarifying the decision, what is already known, what remains uncertain and what the team needs to learn before moving ahead.
Your team may already be using AI tools. The next question is where they can make a useful difference, for whom, and under what constraints.
Performance Lab helps teams examine AI opportunities in relation to a real business or user problem. The session begins with the decision the team needs to make, not with a tool looking for a use case.
We can help frame the opportunity, compare possible applications, identify risks and constraints, and agree on what deserves a small, testable next step. Technical feasibility, data access, security and compliance requirements should be assessed with the relevant specialists.
Discuss an AI decisionA template alone will not resolve a disagreement or clarify an assumption. The facilitation has to help people examine the issue and contribute to the decision.
Performance Lab combines structured facilitation with methods from problem framing, design thinking and Design Sprints. The work makes room for different perspectives while keeping the team focused on the question it needs to answer.
Shakti's training in Neuro Linguistic Programming informs the way conversations are explored, particularly the language people use, the assumptions behind their interpretations and the questions that help clarify what they mean. It is used as a facilitation lens, not as a promise to read people or guarantee an outcome.
Performance Lab is a Kritarth Consulting practice led by Shakti Sharan. Each engagement is shaped around the team's decision, context and constraints.
It is a facilitated session to help a team define the problem before committing to a solution. Participants examine the situation, distinguish evidence from assumptions, consider alternative ways to frame the challenge and agree on what needs to be investigated next. It does not promise to prove a root cause in one session.
Problem Framing focuses on agreeing what problem deserves attention and what needs to be learned. A Design Sprint is useful when the team is ready to explore a direction, create a prototype and, where included in the scope, test it with intended users. The right sequence depends on the challenge and existing evidence.
The proposed Problem Framing Workshop is 150 minutes for one business or operational problem, with up to 8 participants. Design Sprints and leadership sessions require different time commitments. We confirm the format after understanding the challenge.
Yes, depending on the format, participants and work required. Virtual sessions can use a shared digital whiteboard. In-person options can be discussed during discovery.
No. The practice covers business and operational problem framing, leadership alignment, product and service design, and AI-related decisions. The starting point is the decision or challenge, not the technology.
We discuss the situation, the decision the team needs to make, what has already been tried and what remains unclear. From there, we can determine whether facilitation is a fit and agree on a suitable format and scope.
Bring the actual challenge. We will discuss what is known, where the uncertainty sits and whether a Performance Lab session is the right next step.
Book a 30-minute discovery call